Contact the City
311 Customer Service
Need help with a City service? Just have a question? 311 is our main point of contact for everything the City has to offer.
| Specific Questions/Concerns | Details |
|---|---|
| Americans with Disabilities Act | Visit the Citywide Accessibility page |
| Building Permits & Planning Applications | Call 311 or visit the Building Permits page. |
| City Org Chart | For a list of all City Departments and Department Directors, download the City Org Chart. |
| Department Directors | See our Departments Directors page for contacts, addresses, and phone numbers. |
| Documents in an Alternate Format | Call 311 in the City, or (916) 264-5011 outside, or email your request. |
| Graffiti Report | Call (916) 808-5471 (Police Department's non-emergency number) to report the graffiti. |
| Holidays Observed | Visit the Holiday Schedule page. |
| Mayor or City Council | Call (916) 808-5407 or visit their pages. |
| Media & Communications/PIO | Visit the Public Information Officer (PIO) page or send an email to citypublicinformation@cityofsacramento.org |
| Parking Citations | Call (916) 808-8500 (Mon - Fri, 9:00 a.m. - Noon) or use our online services |
| Request an Official City Seal or Photo | Contact our Public Information Office. |
| Utility Billing | Call (916) 808-5454 with questions, payments, or changes (Mon - Thu, 8:00 a.m. - 4:00 p.m.; Friday, 8:00 a.m. - 11:30 a.m.) |
| Website Feedback | If you need help with the website, please contact 311. To provide feedback, submit the website feedback form. |
| Whistleblower Hotline | Report online or call toll-free 1-888-245-8859. |
Mailing Address
Sacramento City Hall
915 I Street
Sacramento, CA 95814