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SITE NAVIGATION
Public Counter Hours and Contact
The Public Counter will be closed for in-person services December 24, 2024, through January 2, 2025. Business will continue to be done electronically, except for City-observed holidays. We will resume regular counter hours on January 7, 2025, with appointments available Tuesday through Thursday from 9 a.m. to 3:30 p.m.
The Public Counter is a "one-stop" public information and service center for several City agencies to assist customers with planning, engineering, building, and transportation issues.
Address
Public Counter
300 Richards Boulevard, 3rd Floor
Sacramento, CA 95811
Hours of operation
By appointment Tuesday through Thursday, 9 a.m. to 3:30 p.m.
- Appointments are available for planning applications and minor building permit needs
- Cashier appointments are not needed Tuesday through Thursday during public counter hours
- Cashier services on Mondays and Fridays are available by appointment only
For more information and to make an appointment, please visit the appointment scheduling page. We are also available to assist you through our online services.
Find out when City offices are closed for services.
Contact information
For general customer questions
For guidance on our electronic submission process
Permit services staff is available to answer questions through the above email accounts.
For further assistance, please call (916) 808-5318.
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