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General collection guidelines
Please follow the below guidelines when placing your containers out for collection:
- Avoid over stacking and make sure lids are completely closed.
- Crush and flatten materials for more space.
- Place containers at the curb by 6:00am on collection day.
- Place containers three feet apart (if possible) and away from any obstructions.
- Please do not contaminate organic waste recycling or mixed recycling with garbage.
- Please never bag mixed recyclables: keep bottles, cans, etc., loose in the bin.
- Keep containers away from storm drains and out of bike lanes whenever possible.
- Downtown/midtown: Whenever possible, residents in restricted parking zones should place containers on the curb and not in the street or gutter
- Containers should be out for service no earlier than twelve hours (after 6:00pm) before your collection day, and should be returned to the storage area on your property within twelve hours of collection.
- Storage locations must be within, adjacent to or behind a structure building, fence, landscaping or other barrier that substantially screens the containers from the street or public right-of-way
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