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Revenue Services is located on the first floor of New City Hall
The City of Sacramento Revenue Services Division in New City Hall serves as the customer service counter on behalf of most city departments, including the Parking Services Division.
Please view updated office hours prior to visiting the Revenue Division counter.
Save time and go online! Many services may be accessed online or by phone. View links below for these alternative service options.
Customer service counter & mailing address
Revenue Division (New City Hall)
915 I Street, Room 1214
Sacramento, CA 95814
General inquiries: ParkingCSR@cityofsacramento.org
Speak with a Sacramento City 311 agent: (available 24/7)
Dial 3-1-1 if calling within city limits or (916) 808-5011 if calling from outside city limits
Location, phone, and office hours
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Request parking enforcement or any other city services. Agents available 24/7
Pay or contest parking citations within 21 days from the citation issue date
View photos, contest, or pay citations online
Schedule an appointment online to sign up for a citation payment plan
Online form to request citation information
Search all parking forms, applications, and program details
Online wait list for monthly parking and notification when space is available.
Online form to report disabled placard abuse in city of Sacramento.
Inquire about available lease spaces located on the first floor of City garages
Contact City Public Information Office for media inquiries
Parking at New City Hall
Meters on the street: Meters accept payment with debit card, credit card, coins, or Parkmobile app payments.
Garage parking: Located a walk away from New City Hall in the City Hall Garage. Entrances to the garage are on the 10th Street side, between J and I Street and on the 11th Street side, between J & I Street. This is a multi-story garage with elevators and stairs. Disabled person parking stalls and EV charging spaces are available. All drivers are required to pay to park, including those with Disabled Person placards and electric vehicles.
Free motorcycyle parking: Stalls for motorcycle street parking are available on 10th Street, adjacent to the City Hall plaza that connects New City Hall and Historic City Hall.
Subscribe to City garage updates
Subscribe to text or email updates about garage rate changes, temporary closures, special events, and any other important parking garage information.
Receive updates about garage information via email.
Receive updates about garage information via text. Carrier rates apply.
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