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Digital Strategy
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Our vision
Using technology, we ENGAGE, EMPOWER, AND IMPROVE the lives of the citizens of Sacramento; Build trusted partnerships and deliver innovative and effective IT solutions to meet the needs of our communities.
Strategic plan
The development and execution of an IT strategic plan for the City was the highest priority for our organization. Our plan is ambitious, broad, and comprehensive. It covers many aspects including vision, governance, structure, and initiatives. Our strategy ensures that investments are sound and equitable, and deliver the highest possible value to the City and its constituents.
2023 - 2023 Digital strategy
After the comprehensive assessment of years of interviews with management, subject matter experts, the community, users, and technical staff, the 2022-2023 Digital Strategy was developed to present our strategic plan to:
- Deliver IT services that enable Sacramento to be a leader in public service known for our transparency, accountability, and integrity;
- Build a sustainable, reliable, and agile IT organization aligned with the City’s business requirements, goals, and objectives; and
- Create an environment of innovation and collaborative working relationships with the community, businesses, City staff, and our customers.
2024 - 2025 Digital strategy update
In the past year, we have worked hard to provide services that align with our vision and digital strategy. We have committed to the goals: Digital, Innovative, Resilient, Dynamic, and Partner.
The 2024 – 2025 Digital Strategy update expands upon those goals in a one-page version that captures the key initiatives and business outcomes we plan to implement in the 2024 and 2025 calendar years.
Digital strategy documents
Read the 2024-2025 Digital Strategy
One-pager of key initiatives
Strategic project success
Here are some of our past projects that align with our strategic goals:
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Digital
Expand access to city services to anyone, at any time, from anywhere (responsive, touchless, accessible, and mobile). Here are some examples of projects:
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Innovative
Transform the City’s service delivery through new and creative solutions. Here are some examples of projects:
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Resilient
Deliver viable IT solutions that are dynamic, scalable, and maintainable. Here are some examples of projects:
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Dynamic
Create a dynamic workforce that is well-trained, self-reliant, responsive, and adaptable. Here is an example of a project:
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Partner
Create a citywide community of partnerships with citizens, businesses, communities, higher education, and a wide array of stakeholders. Here are some examples of projects:
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