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311 Customer Service offers translation service, using a third-party, and can respond in over 150 languages and dialects. Callers can state the language they wish to use at the beginning of the call, and a translator will be brought on the line.
Languages supported includes Spanish, Cantonese, Mandarin, Vietnamese, Russian, Chinese, Korean, Arabic Hmong, Dari, Punjabi, Farsi (Persian), Pashto, Thai, Tagalog, Romanian and many more.
Deaf or hard of hearing callers to 311 can use a relay provider. TDD/TTY callers can dial 311 and then press 0. If you need assistance finding this service, a list of providers can be found on the Federal Communications Commision website.
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