Use the menus above to navigate by City Departments or Categories.
Use the menus above to navigate by City Departments or Categories.
You can also use the Search function below to find specific content on our site.
The 311 Service Center is a seamless and efficient way to connect with the City of Sacramento. 311 is a non-emergency service that gives citizens and visitors multiple channels to connect, report and inquire information about city services; report problems such as potholes, abandoned vehicles, illegal dumping, and more. We are committed to enhancing the quality of life for all residents, businesses, and visitors.
Report an issue or submit a service request
The City of Sacramento 311 Customer Service Help Center website and mobile app make asking questions and getting service simple. Our goal is to make government more accessible and life a little easier for our residents, businesses and visitors.
Load more pages
Download Sacramento 311 app on Google Play
Download Sacramento 311 app on the Apple App Store
If your call is routed to the County when dialing 311 within City Limits, please inform your telephone service provider's customer service department.
If outside City Limits
Typical email response time is within 72 business hours. If this is an urgent matter requiring immediate attention, please call us.
TTY, Text Telephone, Teletypewriter