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- Community Response
- About the Department of Community Response
About the Department of Community Response
The Department of Community Response (DCR) works to connect people experiencing homeless with all available support and services while also coordinating multi-departmental efforts to address unsafe, unsanitary and/or unlawful encampments in our communities.
DCR includes the Office of Community Outreach and the Office of Homeless Services. The Office of Community Outreach deploys teams of Neighborhood Resource Coordinators into the community every week to engage people experiencing homelessness and connect them with all services, including shelter. The Office of Homeless Services manages and administers the City’s contracts for its shelters, case management and other services provided by operators.
Additionally, DCR’s Director serves as Incident Commander for the City’s Incident Management Team responding to homelessness. This multi-departmental team – which includes personnel from the Sacramento Police Department, the Sacramento Fire Department, Code Enforcement, Park Rangers, Animal Control and others – responds to 311 calls for service and works to ensure that all resources are being utilized and leveraged in the best manner possible to help unsheltered residents while enforcing City laws and ordinances.
Contact us
Email: DCR@cityofsacramento.org
If you are experiencing homelessness, please call 211 for connections to shelter options and other services.
If you or someone else is experiencing a mental health crisis, please call 988 for services.
To report a concern or issue involving homelessness, please call 311 or visit the City’s 311 page.
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